Modernizing City Services Through Technology

ByBrad Waller

Smarter Tools, Better Service: Bringing Redondo Beach into the Digital Age

One of the biggest opportunities we have as a city is to make everyday interactions with City Hall easier, faster, and more transparent. Whether you’re applying for a permit, reporting a streetlight outage, or trying to open a new business, the process should be smooth and modern.

That’s why I’m prioritizing upgrades to our digital tools and services. We need to improve the Access Redondo app, implement AI-powered assistants to help answer zoning and permit questions 24/7, and streamline our internal systems so staff can spend less time on paperwork and more time serving residents.

Technology isn’t about replacing people — it’s about empowering them. Imagine a future where you can pull up your phone and find out everything you need to start a home project or launch a small business, without ever standing in line or digging through outdated PDFs.

We’re a small city, but that doesn’t mean we have to think small. With smart, affordable upgrades, Redondo Beach can lead the way in city tech, giving our community the access and responsiveness it deserves.

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